Posted // 2010-08-31 - Deseret News executives execute a mugging, Tijuana-style, on their employees.
In Tijuana at the age of 20, two guys mugged me. In short, I went into a liquor store and bought a bottle of rum. A guy was waiting out of sight, just outside of the door, and when I came out and turned down the sidewalk, he kicked me in the balls. I doubled over, and his friend grabbed my George Costanza-like wallet from my back pocket. They got my $12 in cash and my ID, I kept the rum.
Today, at the Deseret News, executives of Utah's oldest-daily newspaper did the exact same thing to their employees. They kicked them in the nuts, stole their purpose and livelihood, and sent them down the road. I brushed my mugging off as part of the adventure, since I lost nothing more than my dignity. The Deseret News executives took the same approach, basically telling the 43 percent of their staff that has been fired that the layoffs are just part of a grand adventure to greater things.
Credit where credit is due: The Deseret News executives have been amazingly consistent in their level of incompetence and arrogance. I won't even parse anything before today, because in the last 24 hours they have secured themselves a place in the Hall of Corporate Fuck-ups. It began last night, when they called night staff at the end of their shifts–around midnight—to tell them they had to come to a meeting this morning. They put out a staff e-mail at 7 a.m. Then, they had a 10 a.m. staff meeting in which CEO Clark Gilbert told them that everything they feared was going to happen, but hey—the world would be better because of it, and by the way, the newspaper will live on. Because, you know, editors and reporters and photographers and paginators and feature writers and sports writers are pretty inessential to a newspaper.
It continued when the meeting ended with one of the best examples of corporate double-speak I have ever read. Seriously, this thing should be a teaching tool for future White House spokespeople. But it's not the double-speak that galls me, although I could write my own 1,000 word rebuttal to it if I felt so inclined. It's that they wave good-bye to the fired employees as if those leaving are nothing more than slightly wet farts. Change the underwear, spray some Lysol. Problem solved. This release seems to run almost 1,000 words, including a six-paragraph lead, and the best they can do is say there is a "reduction in staff."
After the release, enter stage right: Jay Evenson. I like Jay, and always found him reasoned. Yet today, he wrote a blog that starts with this gem:
I'm assuming that by now you've read all of the rumors about what will be happening to the Deseret News. Now it's time to hear the truth.
The truth is simple: the rumors that I reported were true. The only thing they continue to dispute is that the paper will end daily publication. That's not a rumor, it is—as I wrote—my own insane suggestion that nobody else agrees with.
Meanwhile, as corporate PR slugs were churning through their messaging, the paper's hatchet men were holding individual meetings with people to tell them their fate. Those who were fired immediately were told to pack their stuff and turn in their computers, all under the watchful eye of muscle-bound goons with headsets.
Finally, Gilbert went to the brave new world of the Internet this afternoon, which he preaches an affinity for, and basically got pantsed during a live Twitter interview. He fled the scene with zero questions answered and a whole lot of frustrated tweeters.
As I've disclosed so many times, I worked for the Deseret News for a long time. My experience was that they were a company who cared about employees, who treated their workers well and who genuinely cared about the product. They did not exercise the type of corporate arrogance that has become a hallmark of American management, at least not until today.
I am deeply saddened by the horrible news at the D. News coverage and in-depth coverage will now suffer. My heart goes out to those who lost their jobs in the D. This was a extremely bad move by Clark Gilbert. How is cutting staff at the D going to make their news organization "more competitive," as Gilbert says it is? Hey, it's the D's loss. They should have thought twice about getting rid of half their staff of good reporters and editors.
Dear Josh Loftin, thank you for your blog. Many people, including myself, feel the way you do about the changes that were made at the D and you communicated your message perfectly to many concerned D readers. I was attempting to click on your link to the live Twitter interview while I found that the tweets were "temporarily unavailable." Umm fancy that, I wonder why?? Is Clark trying to cover up the public's criticizing remarks of him??
Please - you don't need to insult Tijuana by linking it to actions like this. Frankly, given that I travel there a lot and it's been getting better, sounds to me like you'd get a warmer reception in Tijuana!
Great blog. You nailed it! What use to be a paper to be proud of, and a family of friends to be thought of, is now nothing more than an afterthought of the Church. They should be embarrassed and Gilbert should be treated the exact same way - no family loyalty involved just a blood bath.
This is just disgusting. It's one thing to cut employees or products and services in the face of growing losses and out-of-date business models, but I've never understood how corporate loonies can cut someone's job while telling them, with a smile, how much better off the company will be without them and what an exciting future is in store for the company...without them. Here's your severance package, unless you talk to reporters. Buh-Bye now!
For a church-owned entity, it's immoral to treat people so thoughtlessly. It's like a scene out of a really dark, awful comedy, like Office Space.
Josh, you nailed this topic so perfectly that you should break your wrist while patting yourself on the back. I have been a newspaper reader (of both DN and SLT) for over a half-century, and I have (had, I mean) the greatest respect for both of them. But today is a sad, sad day for Salt Lake City and for the formerly great (or at least almost adequate) Deseret News.